Welcome to our Broadband Services

Home
Broadband

Superfast Speeds

Unlimited Usage

Free Home Router

Renewable Broadband

Around the Clock Support

Availability checker

Type your phone number in here to check your estimated download and upload speeds. These speeds may vary and subject to change. 

ADSL

The legacy service that can be found across the country, providing up to 19Mbps download speeds and up to 1Mbps upload speeds. 

FTTC

The traditional service that can be found across the country, providing up to 78Mbps download speeds and up to 20Mbps upload speeds. 

We can accept gigabit broadband vouchers for new gigabit connections
Providing help with the installation costs involved with connecting you to gigabit broadband. This can provide up to £1,500 per residential household and up to £2,500 per business premise in rural England. As part of our code powers, we’re now able to deploy our own network without the excessive construction charges. Please get in touch to determine if your eligible to receive a voucher for rural Gigabit Broadband. 

Secure ordering with four payment options
We provide fully secure and compliant ordering and payment gateways using four leading payment processors.
Our bank transfer is operating by Tide.co, Direct Debits by GoCardless, Card Processing by Stripe and PayPal. 

Ofcom compliant alternative dispute resolution scheme membership 
As part of our on-going commitment to the quality of the services we provide to you, we’ve teamed with the Ombudsman Services, who you can escalate your complaint to for review.  Please click here to discover our complaints policy.

How it Works
We use the traditional Openreach copper network that connects the UK to many telecom providers.  We interconnect to our network within the Openreach network with BTWholesale & TalkTalk Carrier to link your router with our network. This provides a nationwide reach while minimising deployment overlay.

Traditional Broadband
While we wait for gigabit broadband to be deployed, our traditional broadband is perfect for moving your existing servide to us, ready for the upgrades. 

As soon as our fibre or wireless service is available, you’ll be given the option to upgrade for free. No problems or issues with a seamless switch. Get in touch to discover more. 

We’ll provide the very best technical support, along with a free router to get you started as soon as it’s installed. No hidden fees or passing the buck, we’ll take ownership of any faults or issues and get them resolves as fast as possible. 

Unlimited Broadband Usage
Your free to use the internet without worrying about how much your using. We won’t restrict your connection in any way, unless there has been a service outage. We’ll then prioritise Gaming, VoIP & TV Streaming traffic over P2P & downloads to ensure the most important services continue unaffected. 

For more information about our traffic management prioritisation and unlimited usage, please see our Acceptable Usage Policy.

Free Wireless Broadband
The AirCube home router provides dual wireless antenna to provide whole house coverage using 2.4Ghz & 5Ghz wireless frequencies. 

Renewable Broadband
Every connection, like, comment or post – it all uses electricity and the demand is growing daily. Where we are the bill payer, we buy 100% renewable electricity to make our broadband as eco-friendly as possible. 

Around the Clock Support
We understand problems  pop up at the most inconvenient moment, so our team is ready to raise a ticket and get an expert on the case.

We’ll email or call you back and go through diagnostics either with you or remotely and either fix immediately or book in an engineer visit.

Finally we’ll monitor the connection to ensure the problem has been resolved, if the problem reappears, we’ll jump into action. 

WestWiFi is a trading name of WestNetworks Innovations Limited
Registered in England and Wales under number: 12145094 VAT: GB 363 0514 24
Head Office: 11 Alstone Road, Highbridge, Somerset, TA9 3DT

Copyright © 2020 WestNetworks Innovations Limited