Ordering ADSL Broadband
What is ADSL?
It’s a nationwide broadband technology used by Openreach, which we (and other providers) use to connect your home with the internet. It uses a technology called DSL (Digital Subscriber Line) and can achieve up to 19Mbps download speeds and up to 2.5Mbps upload speeds.
It uses third generation broadband ADSL2+ hardware located at the local telephone exchange. Speeds depends on your landline length, with shorter lines seeing the fastest speeds.
Sometimes, if FTTC speeds are lower than ADSL speeds, ADSL may have the performance advantage. Faster FTTC services are available – Click here to learn more.
What to expect during ordering?
First of all, we’ll take the order on our core portal – billing.wncore.net. This process takes 5 – 10 minutes and will ask for your details, installation address and what hardware is needed. If payment is required, we will process this payment during this process.
If you’ve ordered a new router, We’ll have it setup and ready to plugin and use. If you have your own hardware, We’ll then provide the login credentials needed.
When the go live date comes, simply plugin/login and away you go, we’ll then bill you per month. Please let us know if you have any questions or concerns and we’ll be happy to help.
Please call 0800 6 102109 or email firstname.lastname@example.org
We use Openreach, BT Wholesale and TalkTalk Wholesale to supply our broadband services to your doorstep. This means your landline will be used to connect via the traditional telephone network and onto our edge network and onto the internet. This might not provide a substantial increase in speeds however it will provide better network stability, less peak time congestion and better customer support.
Terms and Conditions
Subject to 12 month contract unless otherwise stated. An early termination fee applies to services cancelled during the minimum term which will be equal to the remaining payments due plus cease fee. Full charges and fees can be found here. Full terms and conditions can be found here.
WestWiFi is a trading name of WestNetworks Innovations Limited
Registered in England and Wales under number: 12145094 VAT: GB 363 0514 24
Head Office: 11 Alstone Road, Highbridge, Somerset, TA9 3DT
Copyright © 2020 WestNetworks Innovations Limited